Privacy Policy

Last Updated: January 15, 2025

At mindfulmentis, we understand that your personal information matters. This policy explains how we collect, use, and protect your data when you visit our website or use our educational services focused on budget management strategies.

Information We Collect

We collect different types of information depending on how you interact with our platform. Some of this happens automatically when you browse our site, while other information comes directly from you when you decide to share it.

Personal Information You Provide

When you sign up for our learning programs or contact us, you might share:

  • Your name and email address
  • Phone number (if you choose to provide it)
  • Educational background and professional experience
  • Payment information processed through secure third-party services
  • Communication preferences and feedback

Automatically Collected Data

Like most websites, we gather technical information about your visit:

  • IP address and general location data
  • Browser type and device information
  • Pages you view and how long you spend on them
  • Referral sources and navigation patterns
  • Cookie identifiers for session management

How We Use Your Information

We're not in the business of collecting data just to have it. Everything we gather serves a specific purpose related to providing you with quality financial education.

Purpose Details
Service Delivery Processing enrollments, delivering course materials, managing your account access
Communication Sending course updates, responding to inquiries, sharing relevant educational content
Improvement Analyzing usage patterns to enhance our platform and develop better learning resources
Security Protecting against unauthorized access, fraud prevention, maintaining system integrity
Legal Compliance Meeting regulatory requirements under Taiwan's Personal Information Protection Act

Important Note: We don't sell your personal information to third parties. Never have, never will. Your data stays with us unless you've explicitly agreed otherwise or we're required by law to share it.

Data Storage and Security

Your information lives on secure servers located in Taiwan and complies with local data protection standards. We've implemented what we consider reasonable safeguards, though no system is completely immune to security risks.

Our Security Measures Include

  • SSL encryption for data transmission between your browser and our servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your personal information
  • Secure backup procedures with encrypted storage
  • Employee training on data protection practices

We keep your personal data for as long as you maintain an active account with us. After account closure or upon request, we'll delete or anonymize your information within 90 days, unless we're legally required to retain certain records.

Your Rights Under Taiwan Law

Taiwan's Personal Information Protection Act gives you specific rights regarding your data. Here's what that means in practical terms:

Access and Transparency

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request, though we might charge a small administrative fee for extensive requests.

Correction Rights

Found something incorrect in your profile? You can update most information directly through your account dashboard, or contact us for assistance with corrections.

Deletion Requests

You have the right to request deletion of your personal information. We'll honor this unless we have legitimate reasons to retain certain data (like financial records for tax purposes or ongoing legal matters).

Processing Restrictions

If you're uncomfortable with how we're using your data, you can ask us to limit or stop certain processing activities while we address your concerns.

Data Portability

Want to take your information elsewhere? Request a structured, machine-readable export of your personal data.

Cookies and Tracking Technologies

We use cookies to make your browsing experience smoother and to understand how people use our site. Most are essential for basic functionality, while others help us improve our services.

Types of Cookies We Use

  • Essential Cookies: Keep you logged in and remember your preferences during a session
  • Analytics Cookies: Show us which pages are popular and where people spend their time
  • Functional Cookies: Remember your settings and personalization choices

You can control cookie settings through your browser preferences. Just know that disabling certain cookies might limit some features on our platform.

Third-Party Services

We work with select third-party providers to deliver our services effectively. These partners access only the minimum data necessary for their specific function.

Our Current Partners Include

  • Payment Processors: Handle transactions securely without us storing your full payment details
  • Email Service Providers: Help us send course updates and communications
  • Analytics Tools: Provide insights into website usage patterns
  • Cloud Hosting: Store course materials and platform data securely

All third-party providers sign data processing agreements and comply with Taiwan's privacy regulations. We don't share your information with advertisers or data brokers.

International Data Transfers

While we primarily store data within Taiwan, some third-party services we use operate servers in other countries. When data crosses borders, we ensure appropriate safeguards are in place through standard contractual clauses and partner certifications.

If you're accessing our services from outside Taiwan, your information might be transferred to and processed in Taiwan where our main servers are located.

Children's Privacy

Our educational services target adults dealing with personal finance management. We don't knowingly collect information from individuals under 18 years old. If you believe we've inadvertently gathered data from a minor, please contact us immediately so we can delete it.

Changes to This Policy

Privacy practices evolve, and so does our policy. When we make substantial changes, we'll notify active users via email at least 30 days before the new terms take effect. The "Last Updated" date at the top of this page reflects our most recent modifications.

We encourage you to review this policy periodically, especially before providing new personal information or using new features on our platform.

Data Breach Procedures

Despite our security efforts, breaches can happen. If we discover a security incident affecting your personal information, we'll notify you within 72 hours as required by Taiwan law. You'll receive details about what data was compromised and what steps we're taking to address the situation.

In case of a breach, we'll also inform relevant authorities and work with cybersecurity professionals to prevent future incidents.

Questions or Concerns?

If something in this policy isn't clear, or if you want to exercise your privacy rights, reach out to us directly:

Email: contact@mindfulmentis.com

Phone: +886 4 2665 5747

Address: 3F, 189-5 Guoguang Rd, Banqiao District, New Taipei City, 220, Taiwan

We aim to respond to all privacy-related inquiries within 15 business days. For urgent matters, mention "URGENT" in your subject line.

This privacy policy is effective as of January 15, 2025 and applies to all users of mindfulmentis.com